Quality Commitment
Committed to Quality. Every Time
Ec Life was founded with one mission: TO SAVE YOUR TIME .
We also understand that each item of clothing is more than just an object – it’s something that you chose and a reminder of what you’ve done and where you’ve been. It’s a piece of you.
In recognition of that, we make the following promise to you that we’ll deliver on…every time.
Every single item of clothing we receive is treated with the highest level of care and attention. We hold ourselves, our employees, and partners to the highest standards, and offer customers an array of options in how their personal items are cleaned.
From hang-drying to fabric softener preferences, Ec Life is here to make sure your laundry is done your way, with no hassle. And to keep ourselves accountable for your personal items, we’ve introduced new tracking technology to tag every pickup and carefully manage where your order is at all times. If your clothes don’t arrive looking and smelling exactly like you want them to, we want to hear about it.
Convenience. All Day. Every Day
From requesting a Ec Life pickup with the push of a button on your, Ec Life strives to make cleaning your clothes a seamless experience. We’ll cater to your schedule, come straight to your door and are almost always available.
Recognizing how valuable your time is, our Service Guarantee* promises that:
- We’ll always be on time
- Your laundry order will always be ready when it’s supposed to
In the rare case we can’t meet this standard, you’ll automatically receive a $5 credit from us.
We’ll Be Here For You
Need to speak with us? Call us at (210) 462 1659. Download app Ec Life available in Apple Store and Google Store.
Our goal is to be available to you and transparent about how we run every aspect of our operation. To find out more about Ec Life, visit our FAQ page or get in touch however you prefer… phone or social media… we’ll be there.
In short, give us a try and then go spend the time doing something you actually love!
Sincerely,
Karem Santiago
Co-Founder